Return Policy
Lido offers a variety of different shipping methods for your order. You can select the best method for your needs at check out. Shipments originate from our Lake Forest, California warehouse location. Delivery of your order will usually be within 1-7 days depending on how far your location is from California
NOTE: IMPORT TAXES and DUTIES ARE NOT INCLUDED IN THE SHIPPING TOTAL. INTERNATIONAL CUSTOMERS PURCHASING PRODUCTS AT LIDORADIO.COM ARE RESPONSIBLE FOR ANY ADDITIONAL TARIFF, TAX, and DUTY FEES RESPECTIVE TO THEIR COUNTRY.
SHIPPING GUIDELINES
NOTE: IMPORT TAXES and DUTIES ARE NOT INCLUDED IN THE SHIPPING TOTAL. INTERNATIONAL CUSTOMERS PURCHASING PRODUCTS AT LIDORADIO.COM ARE RESPONSIBLE FOR ANY ADDITIONAL TARIFF, TAX, and DUTY FEES RESPECTIVE TO THEIR COUNTRY.
SHIPPING GUIDELINES
- Orders submitted prior to 9:00 AM PST Monday through Friday ship the same day.
- Orders submitted after 12:00 PM PST will ship the following business day.
- Prices are subject to change without notice. Pricing in effect at time of order submission will be applied.
- Shipments are F.O.B. Lake Forest, CA unless otherwise indicated.
- Add-on orders not received in time to be included with original shipment will be considered NEW orders. Normal shipping charges will apply.
- All shipping discrepancies must be reported within 5 working days of receipt of order.
- Dealer & Distributor shipping policies differ from those listed here. If you are a dealer or distributor and you would like more information regarding Lido products, please contact us.
Payment Terms
- Online sales require payment in advance.
- All orders must be paid in US dollars.
- No C.O.D. orders
- Acceptable forms of payment include: Visa, MasterCard, or American Express Credit Cards, Check or Money Order in Advance.
LIDORADIO.COM 30-DAY RETURN POLICY
If for any reason you are not satisfied with a product you purchased directly from lidoradio.com within 30 days of purchase, we'll refund the full amount of the purchase price given that the following conditions are met:
- Refund must be requested within 30 days of the invoice date
- Items must be purchased directly from lidoradio.com. Items purchased from third-party sellers (such as Amazon.com)cannot be returned to lido for a refund
- All package contents must be complete and contained with the original manufacturer's packaging
- Proof of purchase is required
- Refund will be issued to the payment method used to pay for merchandise.
Ship To:
Lido Radio Products
Attn: Returns
9 Orchard Road, Suite 107, Lake Forest, CA 92630
- Shipping charges are not refundable. Items may be subject to a restocking fee of up to 25% of the purchase price if the above conditions are not met.
- If your item has a manufacturing defect in its materials or workmanship, Lido offers a 2-year limited warranty and can provide a replacement product or product part at no charge.
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